PRIVACY POLICY
Laura Jane Official (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit laurajaneofficial.com, submit a form, register for an event, download a resource, purchase a product or service, or otherwise communicate with us.
This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name
Email address
Phone number
Business, brand, or professional information
Information submitted through contact, enquiry, application, assessment, registration, or booking forms
Information relating to products, programs, services, or resources you request or purchase
Communications you send to us
When you use our website, certain information may also be collected automatically, such as:
IP address
Browser type
Device type
Pages visited
Date and time of your visit
Referring website or source
Website interactions
Cookie and analytics information
If you make a payment through our website, your payment information may be processed by a third-party payment provider. We do not necessarily collect or store your complete credit or debit card details directly.
2. How We Use Your Information
We may use your personal information to:
Respond to enquiries and requests
Provide products, programs, services, coaching, resources, or support
Process registrations, bookings, and purchases
Communicate with you regarding your account, purchase, booking, or enquiry
Send confirmations, reminders, and service-related communications
Send newsletters, marketing emails, offers, promotions, or educational content where permitted
Personalise your experience
Improve our website, services, marketing, and customer experience
Analyse website traffic and marketing performance
Maintain the security and operation of our systems
Comply with legal and regulatory requirements
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails or by contacting us directly.
3. Cookies and Similar Technologies
Our website may use cookies, tracking pixels, and similar technologies to improve website functionality, remember user preferences, understand website usage, and measure the effectiveness of our marketing.
These technologies may also be provided by third-party services, including analytics, advertising, customer relationship management, scheduling, and marketing platforms.
You may adjust your browser settings to restrict or disable cookies. However, disabling certain cookies may affect how some parts of the website function.
4. Third-Party Service Providers
We may use third-party service providers to help operate our website and business.
These may include:
Website and hosting providers
Customer relationship management platforms
Email and SMS communication providers
Payment processors
Booking and scheduling platforms
Analytics providers
Advertising and marketing platforms
Automation and software providers
These third parties may process information as necessary to provide their services and may have their own privacy policies and terms.
5. How We Share Your Information
We do not sell your personal information.
We may share information with trusted service providers where reasonably necessary to operate our business, deliver our services, process payments, communicate with you, perform analytics, or support our marketing activities.
We may also disclose information where required by law, regulation, court order, legal process, or another lawful request.
6. Data Security
We take reasonable administrative, technical, and organisational measures designed to protect personal information from loss, misuse, unauthorised access, alteration, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
7. Data Retention
We may retain personal information for as long as reasonably necessary to:
Provide our services
Maintain business and financial records
Fulfil contractual obligations
Resolve disputes
Comply with applicable laws
Enforce our agreements
When personal information is no longer reasonably required, we may securely delete, anonymise, or dispose of it.
8. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Withdraw consent where processing is based on consent
Object to or restrict certain types of processing
Opt out of marketing communications
To make a privacy-related request, please contact us at:
We may need to verify your identity before processing certain requests.
9. Marketing Communications
If you subscribe to our mailing list, download a resource, register for an event, or otherwise consent to receive marketing communications, we may send you information relating to Laura Jane Official, including educational content, updates, invitations, products, programs, and promotional offers.
You may unsubscribe at any time using the unsubscribe link included in our emails.
Service-related communications connected with a purchase, booking, account, or active service may still be sent where necessary.
10. International Data Processing
Some third-party technology providers we use may process or store personal information in countries different from the country in which you live.
Where applicable, we take reasonable steps to work with reputable service providers and ensure personal information is handled appropriately.
11. Children’s Privacy
Our website and services are not intentionally directed to children who are not legally permitted to provide personal information without the consent of a parent or legal guardian.
If we become aware that personal information has been improperly collected from a child, we will take reasonable steps to remove it.
12. External Links
Our website may contain links to third-party websites or services.
Laura Jane Official is not responsible for the privacy practices, security, availability, or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, business practices, or legal obligations.
Any updated version will be published on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:
Laura Jane Official
Email: [email protected]
Website: laurajaneofficial.com